Terms of Service
Last Updated: 05 Sep 2026
1. Acceptance of Terms
By using First Flight Courier's services, you agree to these Terms of Service. If you do not agree, please do not use our services.
2. Services
First Flight Courier provides:
- Multi-carrier shipment booking
- Real-time package tracking
- Rate comparison across carriers
- Pickup and delivery coordination
3. User Responsibilities
You agree to:
- Provide accurate and complete information
- Ensure packages are properly packaged and labeled
- Not ship prohibited items (hazardous materials, illegal items)
- Pay all applicable fees and charges
- Comply with all applicable laws and regulations
4. Shipment Limitations
We reserve the right to:
- Refuse shipment of prohibited items
- Inspect packages for compliance
- Set weight and size limits for shipments
- Change service availability at any time
5. Fees and Payments
All fees are quoted in Indian Rupees (INR) and exclude applicable taxes. Payment must be made at the time of booking.
6. Refund Policy
Refunds may be available for:
- Failed deliveries due to carrier error
- Unused shipping credits
- Overcharges or billing errors
7. Liability
First Flight Courier acts as an intermediary and is not liable for:
- Carrier delays or service failures
- Loss or damage to shipments (insurance may be purchased)
- Inaccuracies in carrier-provided information
8. Termination
We reserve the right to terminate accounts for violation of these terms, fraud, or abuse of our services.
9. Changes to Terms
We may update these terms at any time. Continued use of our services constitutes acceptance of updated terms.
10. Contact
For questions about these terms, please contact us.